Policies

1. Prices are in US dollars, and are subject to change.
2. Minimum opening order is $250.00. There is no MOQ or minimum on reorders.
3. Shipping terms are FOB Olney, Illinois. Shipping Costs will be reflected in the final invoice.
4. Email is required for order confirmation, tracking, and invoicing.
5. Initial orders to be prepaid by credit card, (Visa/MC/Amex/Discover). Once established, net 30 terms may be requested and are subject to credit approval.
6. Some items are oversized and will ship dimensionally. Please consider these additional costs on large or bulky items such as furniture, tables, etc.
7. Sales through any distribution channel aside from a dedicated store-front (web, catalog, etc) must have our prior approval.

RETURNS

All returns require a Return Authorization and are subject to a 15% restocking fee. An RA can be obtained by contacting our office. Returns must be repacked and returned in the original packaging and in resalable condition, along with an RA number to insure proper credit. Failure to comply can result in credit forfeiture.
     a) Product must be returned within 30 days of receipt.
     b) Call tag fees may be charged back when applicable.
     c) In the event of a mis-shipment, we will issue a UPS call tag to pick up the wrong item. A replacement will be sent once the return has been picked up by UPS.

Warranty / Shipping Damages

Products are guaranteed to be free from manufactures defect. Any shipping damages or shortages must be reported within 10 days of receipt. This limitation does not apply to manufactures warranty for defective product. blomus/räder is not responsible for re-shipped product.

Order Flow

1. Submit orders to blomus.sales@sks-usa.com / sales@rader.us.com
2. Orders are processed; shipped in 1-3 business days. Order confirmation will follow via email once entered.
3. Tracking information; invoice will be emailed once the order has shipped.

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Canada Terms & Conditions, Shipping Cost & Options, Order Process & Payments 2024

Order Information and Shipping Options
There are 2 options:

Order’s will be consolidated and shipped via UPS from Olney, IL.  
Order Deadline:  Orders must be received with confirmed payment details by 4 pm CST on TUESDAY of each week with orders departing weekly each Thursday.   Due to the challenges of cross-border logistics and researching the most economical shipping methods, any order received after Tuesday will be shipped on the next Thursday’s shipment.  Blomus will provide the service of handling logistics on your behalf.  Fee’s will be billed accordingly on your invoice as follows:

blomus duty:   7%, fees:  5%, Freight: Actual freight charged by UPS.

(Due to the cost savings when consolidating all our Canadian orders, option “A” should be the most economical choice for most small parcel (UPS) shipments.)

OR
 
Order shipped FOB Olney Illinois, freight collect on your carrier account # only.  You will be billed all applicable taxes, duty, and clearing fees through your designated carrier.

SHIPPING COST INFORMATION
Blomus does not have an order minimum.  However, if your order is under $1000.00 or includes oversized / fragile items such as furniture, vases, dinnerware that require additional protection during shipping please be sure to consider increased freight costs into your profit calculations.  With basic shipping fees starting at around $10 for the first pound, your shipment may incur disproportionately high shipping fees as compared to the value of the items.  Also, for your information, blomus rate shops the most economical shipping method based on the size of your order and passes along our negotiated discounts with various freight carriers (UPS and truck lines) directly to you.  Our goal is to achieve the lowest possible shipping costs on your shipment. 

Backorders:  In the event of a backorder, we will contact you to determine if you wish to cancel the back order or ship when product is available.  

Opening Order/Payment Terms
Minimum opening order $500.00.  There is no minimum on reorders, however to remain cost effective with freight/duty it is suggested to maintain a minimum of $500.00. 
Initial orders - Credit card payment requested (MC/Visa/Amex).  Once established, Net 30 terms may be requested subject to credit approval.

Payment Prices are in US Dollars.

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Contact Information: blomus / räder 2412 E Main St Olney, IL 62450 / 618-395-2400
Customer Service: Sonya Keller / blomus.sales@sks-usa.com
A/R: Lisa Boehl / lisa.boehl@sks-usa.com
Sales: Dotti Spillman / dotti.spillman@sks-usa.com